Best Available Rate Guarantee assures you receive the best rates when you book directly with us. If you find a lower publicly available rate within 24 hours of booking, we will match that rate plus give you 25% off the lower rate, subject to guarantee terms and exclusions. Guarantee does not apply to Ritz-Carlton Montreal, The Ritz London, Ritz-Carlton Residences®, and Starwood-Branded Hotels, including Four Points Hotels, Sheraton Hotels, Aloft Hotels, W Hotels, Le Meridien Hotels, Luxury Collection Hotels, Element Hotels, Westin Hotels, St. Regis Hotels, Tribute Portfolio Hotels and Design Hotels. Marriott Rewards® and The Ritz-Carlton Rewards® members (“Rewards Members”) who book rooms through a Marriott® Direct Booking Channel, authorized travel agents or select corporate travel partners ("Eligible Channels") at hotels that participate in Marriott Rewards® and The Ritz-Carlton Rewards loyalty programs will receive an exclusive, preferred rate (“Marriott Rewards Member Rate”). Member Rates are available globally at all hotels that participate in Marriott Rewards. Exclusions apply. See our Terms & Conditions for additional details related to our Best Available Rate Guarantee and Marriott Rewards Member Rate. Hotels shown on Marriott.com may be operated under a license from Marriott International, Inc. or one of its affiliates.
In December 2010, listings for AMR Corporation, the parent company of American Airlines and American Eagle Airlines, were deleted from Expedia's site. The decision resulted from a dispute over the degree of access to the site's customers.[6] AMR reversed its decision in April 2011, allowing tickets to once again be sold through the aggregate site.[7]

The rigidity can also cause drama at the airport, where it can produce uneven customer service, as agents may close out flights before connecting passengers arrive. Isom said he understands the criticism, but said in many cases keeping operational integrity helps more customers. American has 6,700 daily flights, and sometimes it’s easier to put passengers on the next one, rather than hold doors open.

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Finding a hotel with Expedia is easy. Our simple to use search function lets you see availability for your preferred travel dates in your chosen destination and select the best deals. Search thousands of locations worldwide. We even have filters that let you select the perfect type of accommodation for you; you’ll find everything from family-friendly hotels for those travelling with children and convenient hotels close to the airport all the way to luxury resorts by the sea or secluded retreats out in the wilderness. You can even find accommodation close to popular landmarks, filter by hotel star rating and even hotel brand.
Guests can search for lodging using filters such as lodging type, dates, location, and price. Before booking, users must provide personal and payment information. Some hosts also require a scan of a government-issued identification before accepting a reservation.[4] The company also provides travel guides, entitled "Neighborhoods", which provide details about staying in specific neighborhoods in various major cities.[5][6]
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