Airbnb is criticized for its impact on housing affordability, sparking protests, and for its related data management. As of the beginning of 2018, several studies found that rental prices in many areas increased due to Airbnb, as landlords kept properties off the longer-term rental market and instead get higher rental rates for short-term housing via Airbnb. Landlords have been accused of illegally evicting tenants in order to convert properties into Airbnb listings. In San Francisco, the issue led to protests in November 2015.
We started by auditing and printing out many of our designs, both old and new. Laying the flows side by side on a board, we could see where and how the experiences were breaking and where we needed to start making changes. We figured that the best way to begin was by tackling issues head on. Each of us focused on a screen or product area to redesign, And we established a few principles to guide us with these individual designs:
In this new study, which looks at Airbnb's role in racial gentrification, Inside Airbnb has racially categorized every host's photograph and found that in prodominatnly Black neighborhoods, white hosts own the majority of listings and recieve most of the economic benefits, while long-term Black residents are most impacted by the loss of housing and neighborhood disruption.