Airbnb uses drip pricing; when customers search for lodging, Airbnb displays per-night prices that exclude its service fees and the total charges are not revealed until the customer selects an individual property.[123] After a crackdown by the Australian Competition and Consumer Commission in October 2015, users of Airbnb's Australian web site now see the total price of a stay including all unavoidable charges at every stage of the booking process.[124][125]

In November 2017, the Government of Vancouver, Canada adopted regulations and restrictions against Airbnb hosting, claiming to protect the long term rental market which it stated was just above zero availability. The new regulations include allowing hosts to be allowed only to rent their principal residence. Hosts would also require a paid license with acquisition and maintenance fees, with a number to be displayed when listing any space for rent. A voluntary transaction fee of three percent was also to be implemented per reservation, but Airbnb claimed it was unable to collect such fees, instead requesting an amendment for the hotel tax.[174][175]

In some cases, passengers may qualify for free checked baggage, but there is a baggage fee for most flights to North America, Mexico, and Central America. On domestic routes, the first checked bag will be subject to a fee of $25. The second bag will be $35, the third bag will be $150, and all additional bags up to 10 will be $200 each. Transatlantic and Transpacific flight passengers may check at least one bag for free.


Guests can search for lodging using filters such as lodging type, dates, location, and price. Before booking, users must provide personal and payment information. Some hosts also require a scan of a government-issued identification before accepting a reservation.[4] The company also provides travel guides, entitled "Neighborhoods", which provide details about staying in specific neighborhoods in various major cities.[5][6]
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