In December 2010, listings for AMR Corporation, the parent company of American Airlines and American Eagle Airlines, were deleted from Expedia's site. The decision resulted from a dispute over the degree of access to the site's customers. AMR reversed its decision in April 2011, allowing tickets to once again be sold through the aggregate site.
Airbnb was able to complete its entire database migration to Amazon RDS with only 15 minutes of downtime. This quick transition was very important to the fast-growing Airbnb because it did not want its community of users to be shut out of its marketplace for an extended period of time. Tobi Knaup, an engineer at Airbnb says, “Because of AWS, there has always been an easy answer (in terms of time required and cost) to scale our site.”
The second Admirals Club opened at Washington National Airport. Because it was illegal to sell alcohol in Virginia at the time, the club contained refrigerators for the use of its members, so they could store their own liquor at the airport. For many years, membership in the Admirals Club (and most other airline lounges) was by the airline's invitation. After a passenger sued for discrimination, the Club (and most other airline lounges) switched to a paid membership program.
In November 2012, in the aftermath of Hurricane Sandy, Airbnb partnered with New York City Mayor Michael Bloomberg to offer free housing for persons displaced by the storm. Airbnb built a microsite for this effort alone where victims register for housing and meet property owners with free housing. Additionally, Airbnb waived all service fees associated with these listings while maintaining the Host Guarantee for all properties listed.
To help fund the site, the founders created special edition breakfast cereals, with presidential candidates Barack Obama and John McCain as the inspiration for "Obama O's" and "Cap'n McCains". In two months, 800 boxes of cereal were sold at $40 each, which generated more than $30,000 for the company's incubation. It also got the company noticed by computer programmer Paul Graham, who invited the founders to the January 2009 winter training session of his startup incubator, Y Combinator, which provided them with training and $20,000 in funding in exchange for a small interest in the company. With the website already built, they used the $20,000 Y-Combinator investment to fly to New York City to meet users and promote the site. They returned to San Francisco with a profitable business model to present to West Coast investors. By March 2009, the site had 10,000 users and 2,500 listings.