Airbnb is criticized for its impact on housing affordability, sparking protests,[133][134][135] and for its related data management.[136][137] As of the beginning of 2018, several studies found that rental prices in many areas increased due to Airbnb, as landlords kept properties off the longer-term rental market and instead get higher rental rates for short-term housing via Airbnb.[138] Landlords have been accused of illegally evicting tenants in order to convert properties into Airbnb listings.[139] In San Francisco, the issue led to protests in November 2015.[140]
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Working in software development and design, we are often required to ship one-off solutions. Sometimes we’re working within time constraints and sometimes we just haven’t yet agreed upon a path forward. These one-off solutions aren’t inherently bad, but if they aren’t built upon a solid foundation, we eventually find ourselves having to pay back accrued technical and design debts.
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Another unique thing about software is that, while it can be considered a product, it doesn’t really wear out and get replaced like traditional consumer products. Code and designs created years ago still exist in many places, even after the landscape of a company and its product have shifted significantly. This requires constant maintenance and upgrading.

On June 3, 2016, American Airlines sought to register their 2013 logo with the United States Copyright Office.[65] However, in October of that year, the Copyright Office ruled that the logo was ineligible for copyright protection, as it did not pass the threshold of originality.[65] American submitted multiple requests for the Copyright Office to reconsider their determination. However, on January 8, 2018, the Copyright Office made a final decision that affirmed its initial determination that American's new logo was ineligible for copyright protection and is thus in the public domain.[65][66]
Miles can be redeemed for a variety of benefits and privileges, including award travel and flight upgrades. Use the miles to book a trip or move up to the next cabin class on most domestic and international flights. Members can even redeem the miles for car rentals, hotels stays, and vacations in over 500 destinations around the world. Miles can also be donated or used for magazine and newspaper subscriptions, gift cards, or identity theft protection.

Traditionally, many style guides define components as atomic components, which are then used to build more complex molecules. In theory, this works well to create coherent and flexible systems. In practice, however, what often happens is that these re-usable atoms are used many different ways, allowing all kinds of molecules to be created. Again, this opens the door for all kinds of disjointed experiences and makes the system harder to maintain.
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In January 2018, a federal court ruled in favor of Airbnb in a lawsuit filed by Aimco involving its tenants illegally subletting their rented spaces on Airbnb. The court defended Airbnb under Section 230 of the Communications Decency Act which does not hold Internet based services liable for the actions of their users. Instead the tenants are believed to be held responsible for illegally subletting their spaces without attaining prior consent from their landlords.[154][155]
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Not all components are created equal. In most apps there are a set of components that repeat often. For us, these components are rows (or table-cells). Looking back, I wish we had taken more time to think about the rows and come up with a stronger set of patterns and components. In the end, we wound up with many different kinds with some inconsistencies.
Airbnb has experienced a lot of growth over the years. Currently our design department consists of nearly a dozen functions and outcome teams. It became clear that we needed more systematic ways to guide and leverage our collective efforts. While we recognized these challenges within the company, I believe they are symptoms of larger software industry problems.
Airbnb is criticized for its impact on housing affordability, sparking protests,[133][134][135] and for its related data management.[136][137] As of the beginning of 2018, several studies found that rental prices in many areas increased due to Airbnb, as landlords kept properties off the longer-term rental market and instead get higher rental rates for short-term housing via Airbnb.[138] Landlords have been accused of illegally evicting tenants in order to convert properties into Airbnb listings.[139] In San Francisco, the issue led to protests in November 2015.[140]
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