Prior to beginning this design sprint, we had already created a basic style guide, that we called the foundation. This foundation loosely defined our typography, colors, icons, spacing and information architecture. The foundation proved essential for guiding our work in a unified direction while allowing room for us to individually explore creative design solutions. This way we felt that we were all working together, towards the same idea. Reviewing our collective work at the end of each day, we began to see patterns emerge. We course-corrected when necessary, and started defining our standardized components.
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We created one set of these components for phones (iOS and Android), and adapted them to tablet sizes from there. Tablet components are largely the same as those for mobile, and on a technical level the code only needs to exist once in two different styles. With this system components can vary in their look and positioning, similarly to the way responsive design works for web. Designers can then design a screen once using common components, and it can be easily adapted to different screen sizes as well as to iOS and Android.
Airbnb features a review system in which guests and hosts can rate each other after a stay. Hosts and guests are unable to see reviews until both have submitted a review or until the window to review has closed, a system which aims to improve accuracy and objectivity by removing fears that users will receive a negative review in retaliation if they write one. However, the truthfulness and impartiality of reviews may be adversely affected by concerns of future stays because prospective hosts may refuse to host a user who generally leaves negative reviews. In addition, the company's policy requires users to forego anonymity, which may also detract from users' willingness to leave negative reviews. These factors may damage the objectivity of the review system.
It’s a nickname Isom likes, he told me last month at Skift Global Forum, because he believes D0 — that’s airline speak for flights that leave on time — is the most important metric for operations. He became animated speaking about the “choreography” required for punctual departures, from what happens at ticketing counters to fueling, catering, and cleaning.
The airline also allows children ages 5-14 to travel alone on many flights with the purchased Unaccompanied Minor Service. The service is $150 per family, per way and includes supervision from boarding until drop-off at the destination. Please note that children ages 5-7 can only travel alone on nonstop or direct flights. The service is also available but optional for minors ages 15-17.
Airbnb, Inc. is a privately held global company headquartered in San Francisco that operates an online marketplace and hospitality service which is accessible via its websites and mobile apps. Members can use the service to arrange or offer lodging, primarily homestays, or tourism experiences. The company does not own any of the real estate listings, nor does it host events; as a broker, it receives commissions from every booking.