Airbnb features a review system in which guests and hosts can rate each other after a stay. Hosts and guests are unable to see reviews until both have submitted a review or until the window to review has closed, a system which aims to improve accuracy and objectivity by removing fears that users will receive a negative review in retaliation if they write one. However, the truthfulness and impartiality of reviews may be adversely affected by concerns of future stays because prospective hosts may refuse to host a user who generally leaves negative reviews. In addition, the company's policy requires users to forego anonymity, which may also detract from users' willingness to leave negative reviews. These factors may damage the objectivity of the review system.[126][127][128][129]
Domestic American Airline flights span from coast to coast, and include flights to Alaska, Hawaii, and several United States territories as well. Most American flights arrive and depart from one of several hubs located across the country. The largest hub, by far, is the Dallas-Fort Worth International Airport (DFW), which handles several hundred flights every day. Other hubs for American include Chicago's O'Hare International Airport (ORD), Los Angeles International Airport (LAX), Miami International Airport (MIA), and New York City's John F. Kennedy International Airport (JFK). They also consider New York's LaGuardia Airport (LGA) as a focus city, with more flights on the schedule to more destinations than a typical city would have, for the benefit of business travelers looking for tickets into the Big Apple.

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American Airlines baggage fees apply to specific itineraries and reflect the same policies as US Airways. The fees associated with checked bags are determined by the travel destinations, as some locations charge for all checked luggage, while others only charge for the second or additional checked baggage. Additionally, bags exceeding the size or weight guidelines may incur additional baggage fees.
To help fund the site, the founders created special edition breakfast cereals, with presidential candidates Barack Obama and John McCain as the inspiration for "Obama O's" and "Cap'n McCains".[25] In two months, 800 boxes of cereal were sold at $40 each, which generated more than $30,000 for the company's incubation.[26][27] It also got the company noticed by computer programmer Paul Graham, who invited the founders to the January 2009 winter training session of his startup incubator, Y Combinator, which provided them with training and $20,000 in funding in exchange for a small interest in the company.[18][28][29] With the website already built, they used the $20,000 Y-Combinator investment to fly to New York City to meet users and promote the site.[30] They returned to San Francisco with a profitable business model to present to West Coast investors. By March 2009, the site had 10,000 users and 2,500 listings.[29]
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