In November 2012, in the aftermath of Hurricane Sandy, Airbnb partnered with New York City Mayor Michael Bloomberg to offer free housing for persons displaced by the storm.[51] Airbnb built a microsite for this effort alone where victims register for housing and meet property owners with free housing.[52] Additionally, Airbnb waived all service fees associated with these listings while maintaining the Host Guarantee for all properties listed.[53]
Guests can search for lodging using filters such as lodging type, dates, location, and price. Before booking, users must provide personal and payment information. Some hosts also require a scan of a government-issued identification before accepting a reservation.[4] The company also provides travel guides, entitled "Neighborhoods", which provide details about staying in specific neighborhoods in various major cities.[5][6]
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