In January 2018, a federal court ruled in favor of Airbnb in a lawsuit filed by Aimco involving its tenants illegally subletting their rented spaces on Airbnb. The court defended Airbnb under Section 230 of the Communications Decency Act which does not hold Internet based services liable for the actions of their users. Instead the tenants are believed to be held responsible for illegally subletting their spaces without attaining prior consent from their landlords.
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Guests can search for lodging using filters such as lodging type, dates, location, and price. Before booking, users must provide personal and payment information. Some hosts also require a scan of a government-issued identification before accepting a reservation. The company also provides travel guides, entitled "Neighborhoods", which provide details about staying in specific neighborhoods in various major cities.