Founded in 1931 as American Airways, American Airlines (AA) is the world's largest airline when measured by revenue and fleet size. A founding member of the Oneworld alliance, AA operates a primary hub at Dallas Fort Worth International Airport (DFW) and has eight secondary hubs at airports across the United States. The airline flies to about 345 destinations in North America, the Caribbean, South America, Asia and Europe. It has codeshare agreements with 15 other carriers, as well as joint ventures with British Airways, Japan Airlines, Iberia, Finnair and Qantas on certain routes. Its fleet consists of 963 aircraft.
New York–JFK – The tenth-largest hub for American in terms of number of flights, the ninth-largest in number of destinations and American's secondary East Coast hub for international flights.[23] About 7 million passengers fly through JFK on American every year, or about 19,000 people per day.[23] American has about 12% of the market share at JFK, making it the third-largest carrier at the airport behind Delta and JetBlue.[23] Since 2017, American has been reducing its international operations at JFK, opting to expand its Philadelphia hub instead.[24][25] JFK also serves as a major connecting point for other Oneworld carriers.[26]

New York–JFK – The tenth-largest hub for American in terms of number of flights, the ninth-largest in number of destinations and American's secondary East Coast hub for international flights.[23] About 7 million passengers fly through JFK on American every year, or about 19,000 people per day.[23] American has about 12% of the market share at JFK, making it the third-largest carrier at the airport behind Delta and JetBlue.[23] Since 2017, American has been reducing its international operations at JFK, opting to expand its Philadelphia hub instead.[24][25] JFK also serves as a major connecting point for other Oneworld carriers.[26]


American Airlines' wastewater treatment plant recycles water used at the base to wash aircraft, process rinse water tanks, and irrigate landscape. That alone has saved almost $1 million since 2002. In addition to that, American Airlines has also won the award for the reduction of hazardous waste that saved them $229,000 after a $2,000 investment. A bar code system is used to track hazardous waste. It has led to reduction of waste by 50 percent since 2000.[80]
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The rigidity can also cause drama at the airport, where it can produce uneven customer service, as agents may close out flights before connecting passengers arrive. Isom said he understands the criticism, but said in many cases keeping operational integrity helps more customers. American has 6,700 daily flights, and sometimes it’s easier to put passengers on the next one, rather than hold doors open.
In some cases, passengers may qualify for free checked baggage, but there is a baggage fee for most flights to North America, Mexico, and Central America. On domestic routes, the first checked bag will be subject to a fee of $25. The second bag will be $35, the third bag will be $150, and all additional bags up to 10 will be $200 each. Transatlantic and Transpacific flight passengers may check at least one bag for free.
First Class is offered on all domestic mainline aircraft, as well as regional aircraft with more than 50 seats. When such aircraft are used on flights to international destinations including Canada, Mexico, Central America, and the Caribbean, the First Class cabin is branded as Business Class. Seats range from 19–21 inches (48–53 cm) in width and have 37–42 inches (94–106 cm) of pitch.[38] Dining options include free snacks, beverages, and alcohol on all flights, with three-course meals offered on flights 900 miles (1,448 km) or longer (select routes under 900 miles offer meal service).[39]
Right from day one you realize you are part of a great team. Everyone is pulling in the same direction and striving to innovate and move things forward. Every idea is considered and encouraged and this leads to highly collaborative culture. Hotels.com has the feeling of a start-up but with the structure and maturity of a large multinational company.
To help fund the site, the founders created special edition breakfast cereals, with presidential candidates Barack Obama and John McCain as the inspiration for "Obama O's" and "Cap'n McCains".[25] In two months, 800 boxes of cereal were sold at $40 each, which generated more than $30,000 for the company's incubation.[26][27] It also got the company noticed by computer programmer Paul Graham, who invited the founders to the January 2009 winter training session of his startup incubator, Y Combinator, which provided them with training and $20,000 in funding in exchange for a small interest in the company.[18][28][29] With the website already built, they used the $20,000 Y-Combinator investment to fly to New York City to meet users and promote the site.[30] They returned to San Francisco with a profitable business model to present to West Coast investors. By March 2009, the site had 10,000 users and 2,500 listings.[29]
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