American Airlines is one of the world's largest airline by size, revenue, and the number of passengers carried. It is a founding member of Oneworld, the third largest airline alliance in the world with partners like British Airways, Iberia, and Finnair. The airline offers flights to 350 destinations in 50 countries around the world, averaging nearly 6,700 flights each day.
Since joining HomeAway in 2011, I have had exposure to a diverse range of exciting and challenging projects, working alongside the local and European senior leadership teams. HomeAway is truly a global organization, offering me the opportunity to recently relocate to London from Madrid, and transition my career path to align with my Masters in Behavioral Science.
Aer Lingus Taps New CEO From Within Parent IAG: Aer Lingus is no longer a stand-alone airline, so it makes sense that its CEO, Stephen Kavanagh, who joined the company in 1988, is stepping down. Newish owner International Airlines Group, owner of Iberia and British Airways, is putting its own man in charge. Skift Europe Editor Patrick Whyte has the story.
In May 2017, American announced they would be adding more seats to some of its Boeing 737 MAX jetliners and reducing overall legroom in the basic economy class. The last three rows will lose two inches; going from the current 31 to 29 inches. The remainder of the economy cabin will have 30 inches of legroom. This compares to JetBlue with 34 inches of legroom and Spirit with 28 inches.
There was no physical Admirals Club until shortly after the opening of LaGuardia Airport. During the airport's construction, New York Mayor Fiorello LaGuardia had an upper-level lounge set aside for press conferences and business meetings. At one such press conference, he noted that the entire terminal was being offered for lease to airline tenants; after a reporter asked whether the lounge would be leased as well, LaGuardia replied that it would, and a vice president of AA immediately offered to lease the premises. The airline then procured a liquor license and began operating the lounge as the "Admirals Club" in 1939.
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The rigidity can also cause drama at the airport, where it can produce uneven customer service, as agents may close out flights before connecting passengers arrive. Isom said he understands the criticism, but said in many cases keeping operational integrity helps more customers. American has 6,700 daily flights, and sometimes it’s easier to put passengers on the next one, rather than hold doors open.
The Resilience of the American Vacation in Mexico: This excellent enterprise piece from Skift’s Sarah Enelow-Synder is not about airlines, though the Mexican carrier Volaris figures prominently. Holger Blankenstein, who runs the airline’s commercial team, explains why marketing to Mexican-Americans is different from targeting vacationers. “In a Mexican-origin family, the son or daughter are the ones who buy the flight ticket for the parents,” he said. “How the family gets to know Volaris and the brand is passed down from generation to generation.”
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