The huge city of Dallas, set in northern Texas, boasts an infinitely intriguing history and eclectic, exciting mix of cultures. Once a big player in the cotton and oil industry, Dallas skyrocketed to become a major cultural and artistic hub, and today boasts a vast range of top galleries and performing arts centers. Dallas also has a strong musical heritage, which thrives in its live music venues and nightlife. Splurging shoppers and bargain-hunters will find that Dallas’ immense collection of malls provides a paradise.
The rigidity can also cause drama at the airport, where it can produce uneven customer service, as agents may close out flights before connecting passengers arrive. Isom said he understands the criticism, but said in many cases keeping operational integrity helps more customers. American has 6,700 daily flights, and sometimes it’s easier to put passengers on the next one, rather than hold doors open.
This is a key strategic role - and you'll be at the heart of our big push for growth in Europe, building our profile all across your region. Leading a team of up to 12 people, you'll help hotel partners understand Expedia's value proposition to ensure our millions of customers worldwide can always find their dream hotel. Whether you're leading market research, visiting fairs and events to raise Expedia's profile in your region, or attending key client visits to develop and inspire your team, it will be your strategic vision that ensures success. It's success that you'll share regularly with Senior Directors as you report on your territory at key regional meetings.
New York–JFK – The tenth-largest hub for American in terms of number of flights, the ninth-largest in number of destinations and American's secondary East Coast hub for international flights.[23] About 7 million passengers fly through JFK on American every year, or about 19,000 people per day.[23] American has about 12% of the market share at JFK, making it the third-largest carrier at the airport behind Delta and JetBlue.[23] Since 2017, American has been reducing its international operations at JFK, opting to expand its Philadelphia hub instead.[24][25] JFK also serves as a major connecting point for other Oneworld carriers.[26]
Philadelphia – The fourth-largest hub in terms of number of daily flights, fifth-largest in number of destinations and American's primary East Coast hub.[16] American flies approximately 20.5 million passengers a year through PHL, which is about 56,000 people per day.[16] American has about 70% of the market share at PHL, making it the airport's largest airline.[16] Philadelphia is American Airlines' primary European and transatlantic gateway.[16]
Miles can be redeemed for a variety of benefits and privileges, including award travel and flight upgrades. Use the miles to book a trip or move up to the next cabin class on most domestic and international flights. Members can even redeem the miles for car rentals, hotels stays, and vacations in over 500 destinations around the world. Miles can also be donated or used for magazine and newspaper subscriptions, gift cards, or identity theft protection.

The Admirals Club was conceived by AA president C.R. Smith as a marketing promotion shortly after he was made an honorary Texas Ranger. Inspired by the Kentucky colonels and other honorary title designations, Smith decided to make particularly valued passengers "admirals" of the "Flagship fleet" (AA called its aircraft "Flagships" at the time).[50] The list of Admirals included many celebrities, politicians, and other VIPs, as well as more "ordinary" customers who had been particularly loyal to the airline.


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Hugo Martin covers the travel industries, including airlines and theme parks, and writes the weekly Travel Briefcase column for the Business section. A native Californian, Martin was part of the Metro staff that won three Pulitzer Prizes in 1993, 1995 and 1998. He was also on the Travel section staff that won the Lowell Thomas Award from the Society of American Travel Writers in 2008. He is an avid outdoorsman, gardener and Lakers fan.
AAdvantage is the frequent flyer program for American Airlines. It was launched on May 1, 1981, and it remains the largest frequent flyer program with over 67 million members as of 2011. Miles accumulated in the program allow members to redeem tickets, upgrade service class, or obtain free or discounted car rentals, hotel stays, merchandise, or other products and services through partners. The most active members, based on the amount and price of travel booked, are designated AAdvantage Gold, AAdvantage Platinum, AAdvantage Platinum Pro, and AAdvantage Executive Platinum elite members, with privileges such as separate check-in, priority upgrade and standby processing, or free upgrades. They also receive similar privileges from AA's partner airlines, particularly those in oneworld.[48]
In November 2012, Airbnb opened an office in Sydney, Australia, its 11th office location, and announced plans to launch the service in Thailand and Indonesia.[54] At that time, Australian consumers accounted for 10% of the Airbnb user base,[55] and in December that same year, Airbnb announced its strategy to move more aggressively into the Asian market with the launch of an office in Singapore.[56]
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