It’s a nickname Isom likes, he told me last month at Skift Global Forum, because he believes D0 — that’s airline speak for flights that leave on time — is the most important metric for operations. He became animated speaking about the “choreography” required for punctual departures, from what happens at ticketing counters to fueling, catering, and cleaning.
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Since joining HomeAway in 2011, I have had exposure to a diverse range of exciting and challenging projects, working alongside the local and European senior leadership teams. HomeAway is truly a global organization, offering me the opportunity to recently relocate to London from Madrid, and transition my career path to align with my Masters in Behavioral Science.
Expedia Group is an online travel company. The company provides travel products and services to leisure and corporate travelers, including travel agencies, tour operators, travel supplier direct websites and call centers, consolidators and wholesalers of travel products and services, large online portals and search websites, certain travel meta-search websites, mobile travel applications, social media websites, as well as traditional consumer eCommerce and group buying websites. It also offers travel and non-travelRead More
Documentation. This project required us to operate within a tight timeline, which caused us to overlook some of the documentation process. Lacking thorough documentation created some confusion that could have been avoided. Just like with coding, documenting systems as they are created is paramount to the process. It has to be done sooner or later, and documenting throughout the creation process allows for smoother decision-making.
I’ve spent my entire 11-year career at Wotif Group, progressing from Customer Service to LPS, to my current role in the E-Commerce team. While the business and the team has evolved over the years, our strive to make Wotif an Aussie and Kiwi favourite has remained the same. We’re hard-working, passionate and committed to the success of Wotif, while equally committed to celebrating the wins, having a laugh and encouraging a strong local team culture