Ctrip Will Show Frequent Flyer Earnings With Searches: Traditionally, online travel agencies only show the fare price. That’s beginning to change, with some sharing with customers information about seat pitch, on-time performance, and Wi-Fi. Still, you usually still must check with the airline if you want to know how many miles you will earn. But Ctrip is working with a California-based company called 30K to show miles earnings to customers, according to Skift contributor Grant Martin.
There was no physical Admirals Club until shortly after the opening of LaGuardia Airport. During the airport's construction, New York Mayor Fiorello LaGuardia had an upper-level lounge set aside for press conferences and business meetings. At one such press conference, he noted that the entire terminal was being offered for lease to airline tenants; after a reporter asked whether the lounge would be leased as well, LaGuardia replied that it would, and a vice president of AA immediately offered to lease the premises. The airline then procured a liquor license and began operating the lounge as the "Admirals Club" in 1939.
American Airlines allows all children ages seven days and older to travel on both domestic and international flights. Infants under the age of two may travel on either an adult's lap or in a designated seat. Infants traveling on an adult's lap may be required to have a ticket purchased at a discounted fare. Infants traveling in their own seat must have a ticket and must be in a safety seat approved by the Federal Aviation Administration (FAA).
Hugo Martin covers the travel industries, including airlines and theme parks, and writes the weekly Travel Briefcase column for the Business section. A native Californian, Martin was part of the Metro staff that won three Pulitzer Prizes in 1993, 1995 and 1998. He was also on the Travel section staff that won the Lowell Thomas Award from the Society of American Travel Writers in 2008. He is an avid outdoorsman, gardener and Lakers fan.
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The rigidity can also cause drama at the airport, where it can produce uneven customer service, as agents may close out flights before connecting passengers arrive. Isom said he understands the criticism, but said in many cases keeping operational integrity helps more customers. American has 6,700 daily flights, and sometimes it’s easier to put passengers on the next one, rather than hold doors open.
We started by auditing and printing out many of our designs, both old and new. Laying the flows side by side on a board, we could see where and how the experiences were breaking and where we needed to start making changes. We figured that the best way to begin was by tackling issues head on. Each of us focused on a screen or product area to redesign, And we established a few principles to guide us with these individual designs:
The two organizations from which American Airlines was originated were Robertson Aircraft Corporation and Colonial Air Transport. The former was first created in Missouri in 1921, with both being merged in 1929 into holding company The Aviation Corporation. This in turn, was made in 1930 into an operating company and rebranded as American Airways. In 1934, when new laws and attrition of mail contracts forced many airlines to reorganize, the corporation redid its routes into a connected system, and was renamed American Airlines. Between 1970 and 2000, the company grew into being an international carrier, purchasing Trans World Airlines in 2001.
Aer Lingus Taps New CEO From Within Parent IAG: Aer Lingus is no longer a stand-alone airline, so it makes sense that its CEO, Stephen Kavanagh, who joined the company in 1988, is stepping down. Newish owner International Airlines Group, owner of Iberia and British Airways, is putting its own man in charge. Skift Europe Editor Patrick Whyte has the story.
In November 2012, Airbnb acquired NabeWise, a city guide that aggregates curated information for specified locations. The acquisition shifted the company focus toward offering hyperlocal recommendations to travelers. That same month, Airbnb launched "Neighborhoods", a travel guide of 23 cities that provides in-depth information via collaborative filtering to help travelers choose a neighborhood in which to stay based on criteria such as public transportation, dining, peace & quiet, nightlife, tourist attractions, and shopping.